Your terms and conditions of use

Clicking on the icon 'I accept' means both that you buy the service and also that you accept these terms and conditions of sale.

 Our company invites you to read the terms below. Please specify that it is not possible to buy a property without accepting these conditions provided below.

 

ARTICLE 1 - Purpose

 This contract determines the rights and obligations of the company and the consumer in connection with the sale of goods offered by the company on its website.

Conditions of Use constitute the entire rights and obligations of the parties, no other condition can be integrated with them.

 

 The consumer states have full legal capacity to engage under these conditions. These terms are intended to define the rights and obligations of parties under the online sale of goods and services offered by the company to the consumer.

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   Being a contract concluded at a distance on an electronic mode, our company will identify itself with the consumer:

 

Information about the company

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Name: Whisper mode
Legal Status: EURL
Headquarters: Avenue G6 crown-91130 Ris-Oranges.
Siret: 504 730 664 0001 9
RCS: 504 730 664 deposited with the Register of Commerce and Companies EVRY.
Intra-community VAT: FR82504730664
Code APE: 4791A
CNIL: 1184648
his telephone number: 06.37.56.81.41

http://www.murmure-de-mode.com/

 

ARTICLE 2 - Contract Documents

   This contract is formed by its general conditions of sale and in descending order of legal values, the order form.

 

 

ARTICLE 3 - Applicable law

   The parties agree that this contract is subject to French law.

 

 

ARTICLE 4 - Characteristics of goods and services

   Company shall inform the consumer of all basic characteristics of the goods offered.
These characteristics appear to support the photograph illustrating the offer. Please note colors may vary depending on the screens.
Consumers are also advised to read these characteristics.
In general, these characteristics include the size, quantity, colors, components of goods available.
Unless otherwise stated, our company does not geographically limit the offer.
The offer is for a fixed period, the consumer should pay attention to the limits of validity of the offer in time.
The company agrees upon delivery thereof to accompany documents required for the use of the property.
The consumer is aware that the goods will be delivered by mail.
The consumer recognizes that the photograph of the product that appears on the website is indicative only.
Some alterations may become apparent because of the photo processing.

 

 

ARTICLE 5 - Commitment

   When the consumer clicks on the icon "I accept", then it is irrevocably linked, its acceptance can not be challenged except in pursuance of Article 13.

 

 

ARTICLE 6 - Price

   Prices are quoted in euros.
It will be added to the price indicated in the VAT rate if applicable and delivery charges.
The VAT rate shown on the purchase order is applicable to the days of the order.
If delivery takes place outside the territory of the European Union, customs fees and formalities relating thereto shall be borne solely by the consumer.
The customer then undertakes to verify the compliance of delivery in terms of country of delivery.
If the consumer wants the price is converted into another currency, it will notify the company Whisper mode in this direction.

 

 

ARTICLE 7 - Order Confirmation

   To ascertain the willingness of consumers, the company agrees to confirm any order.
On this confirmation should be marked well ordered, its price, method of payment and the procedure of delivery by e-mail no later than upon delivery.

 

 

ARTICLE 8 - Evidence

   These confirmations will be archived at the center of our company and will be considered proof of the nature of the agreement and the date within the meaning of the law of 13/03/2000.

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ARTICLE 9 - Warranty and after-sales service

   The consumer has a contractual guarantee against any defects that could present the product. We pledge to repay the product and shipping if the item is defective.
Not included in the warranty any problems now or after wearing the article.


 

 

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ARTICLE 10 - Payment

  To set the order, the consumer has, at its option, of all available payment methods in validating the order, namely: Paypal or bank transfer.


- BY PAYPAL:
 The order validated by the customer will be considered effective until Paypal has given its approval. In case of refusal, the order is automatically canceled. At no time in these two modes of payment, credit card codes or Paypal account will pass through other sites. They are seized on secure sites PayBox and PayPal. Take care when you select PayPal as payment method, shipping address must match the billing address registered and confirmed on your Paypal account. You can not request delivery to another address.


 

- BY CHEQUE:
 In order Whisper mode. The order validated by the customer shall be considered effective until the check has been duly received and cashed.

- IMMEDIATE PAYMENT BY TRANSFER
 The consumer certifies having the necessary permissions to make the payment it chooses.

- As part of a payment by credit card, the payment order may be revoked in case of misuse of the card in accordance with the agreement between the consumer and the bank.
Furthermore, we reserve the right to refuse any order from a customer with whom there is a dispute.

 

ARTICLE 11 - Personal information

 For the success of the order, personal data collected will be processed electronically, the consumer acknowledges having knowledge.
As such, the information regarding the can be shared with partners.

 

ARTICLE 12 - The transportation of your parcel

Packages are usually shipped within 48 hours after receiving your payment. The mode shipped via the Colissimo off without signature. If you prefer delivery with signature, an additional charge applies, thank you for contacting us. Whatever the chosen method of shipping, we will provide as soon as possible a link that allows you to track online delivery of your package. Shipping charges include packaging, handling and postage. They may contain a fixed and a variable part based on price or weight of your order. We advise you to group your items in one order. We can not group two distinct orders and you will have to pay postage for each of them. Your order is shipped at your risk, but special care is taken to protect fragile parcels .. Packages are oversized and protected.

 

ARTICLE 13 - Deadline for withdrawal

Pursuant to Article L.121-16 of the Consumer Code, the customer after delivery of a period of 7 days to return the product for refund. The return is the customer's expense and recommended. We will not accept returns with postage due, or if the product is not accompanied by an invoice. The returned product will necessarily be in its original packaging, intact, together with all accessories, user manuals and documentation. Refunds due to customer cancellation or a dispute are made 30 days after the date of cancellation.

 

ARTICLE 14 - Eligible

 

If the property is unavailable, the consumer will be informed at the earliest and may cancel the order. It may then request a replacement product or refund. The products are delivered to the address specified by the customer on the purchase order. All claims must be sent to the address listed in Article 1 General condition of sale. The consumer will check the general appearance of the packaging of the product delivered, in case of damage, it undertakes to report on the purchase order. He will report to our company within 7 days. In case of non-conformity of goods delivered, the company Whisper mode will exchange the product or refund the consumer

SEND IN METROPOLITAN FRANCE - TOUR DE: 6,50 €

POSTAGE Collissimo - FREE OF THAT ORDER EXCEEDING 100 €

Colissimo International:

EU: 18 euros

Outside EU: 24 euros

 

Deliveries will be made by post office or if necessary by a carrier selected by us. It will be reported in the indicative time, which can not, in principle, exceed a period of 5 days after taking into account the payment. Delivery times are only indicative and may give rise, from the buyer, or cancel the order or a request for damages for delay due to any event. The risks of transportation are borne by the customer, who must make when writing a reservation problem at delivery from the carrier. Any complaints as to defects or non-compliance of the product delivered the product ordered, must be made by registered letter with acknowledgment of receipt to the company Whisper mode within 7 days of receipt of the merchandise buyer. After this period, no claim will be taken into account. We reserve the right to refuse to replace a damaged product during shipping if the client has not given adequate reserves at the time of delivery to the carrier. By signing the delivery receipt, the customer accepts the products delivered in the state and therefore no claim for damages suffered during transport will be accepted. It is the responsibility of the customer to carry out checks and make reservations on arrival of equipment and carry on, if necessary, any action against the carrier. It is the buyer to provide any justification as to the reality of defects or anomalies noted. The buyer will give us all facilities to make the finding of possible defects to allow us to bring a solution. The buyer shall refrain any technical intervention on the internal hardware in any event, this clause applies particularly to any third party, he was improperly instructed by the buyer. You can read all the terms of service here Colissimo.

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